4) Key Result Areas/Accountabilities: |
Key Result Areas/Accountabilities | Supporting Actions |
ERP & Non-ERP Application Management | - Ensure the enhancement and maintenance of Legacy Systems.
- Ensure the roll out of ERP applications at the location.
- Ensure the effective implementation of ERP and Non-ERP application
- Co-ordination with the development team wherever gaps are identified.
- Support to Development team to meet User/ business needs.
- End user Training and Hands Holding.
- Communicate the bugs & issues reported to Development team of ERP and Non- ERP.
- Ensure corrective data migration whenever new package come.
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Ensure 99.9 % Application availability and Support As per SLA | - · To manage 6 Nos. of Weigh Bridges and 15 Station of RFID based smart Weigh Bridge application and its hardware– (RFID Readers, Antennas, Card Readers, Cameras, Boom Barriers etc.)
- · Ensure Database, Application backup & restoration testing as per schedule.
- · Ensure bug free development ,integration of RFID system & CSCTS application as per needs and user/business requirement
- · Ensure CSCTS application availability in plant
- · Manage In-Motion WB system availability and database administration and integration with ERP database
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ISMS and IT Audits ISO 27001:2013 Standards Compliances Compliance Target 100% | - Maintain and work under Information Security Standard ISO 27001 and Audit Compliances as per ABG Group Policy
- ISO 27001:2013 Standards
- IT security/upkeep of IT to ensure implementation of policy.
- Responsibility of identification of information assets and take part in the risk assessment & risk treatment of the same.
- Authorize security products to be implemented.
- Put in place reliable security and authorization system to eliminate damages or loss of data.
- IMS & IMEA Audits.
- ABG Internal IT Audits & Documentation.
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Stakeholder Management & Users Satisfaction | - Ensure timely redressal of all user complaints to improve users’ satisfaction.
- Initiate periodical user’s satisfaction surveys.
- Design & implemented complain handling system and Training.
- Monitor complaint redressal time.
- Modify systems, to incorporate user requirement.
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Database Management (backup & Restoration) | Ensure 99.9 % Servers & Applications uptime by doing the daily server monitoring and backup restoration actives of below servers - Weigh Bridge Server
- SMS Application
- IMS
- Database backup & Restoration
- Ensuring safe backup and restoration.
- Take backup copy at offsite as per DR Plan
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Data integration Management | Manage & Maintain data integration process as per Business Requirement like- - Augur data integration
- CPP & Smelter LIMS data integration
- In Motion weighment data integration
- Offline weigh scale data integration through Unit database
- Material Weighment integration through SOA to Ekaayan
- etc.
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Technical Leadership & Risk Management | - Accountable for providing technical leadership and direction to your team members, including staying up-to-date with industry trends and best practices, and identifying opportunities to improve the development process.
- accountable for identifying and managing project risks, including identifying potential risks and developing contingency plans to mitigate these risks.
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Resource Management | - Accountable for managing project resources, including identifying resource requirements, and allocating resources to project tasks
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