Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

Design Support

• Responsible for providing 2D/3D design/drawing support to the technical and Sales team.
• Support includes but not limited to meeting and presenting our technical solutions to Architect's and Facade consultants, preparing proposal drawings.

Estimation Support

• ·         Estimation of projects using WM/ Excel Template.
• Value Engineering for projects to improve project conversion ratio.

Production Support

• Prepare Cutting List templates.
• Profile optimization to reduce wastage.
• Fabrication drawing for custom designs.

Site Quality and Audit Support

• Visit Eternia Project Sites to Audit Installed products.
• Carry out Audits at Fabricator’s manufacturing facility.
• Prepare detailed quality reports.

Technical Support to sales team & fabricator during pre-sales and post sales to drive revenue and quality

• To set-up pre sales and post sales process and guidelines from scratch i.e. enquiry to estimation to order confirmation to installation
• Support the sales team in business development/ sales process by participating in architect/consultant interactions and technical content development to demonstrate product’s performance capabilities 
• Pre-sales process- product proposal preparation, technical discussions with customer/influencers, value engineering, estimation & quotation, structural checks, feasibility checks etc.
• Post sales/ Order execution support during site survey, fabrication, installation, trouble shooting
• Quality control and check- material to fabrication to installation

Team Management

• Manage a team of product developers, sales support, on-ground tech support, trainers etc.
• Work closely with internal and external stakeholders in sales, supply chain, technical, service etc.
• Manage external design experts, support resources