Job Description:

 

S. No	Goal	Key Result Area	Actions / Deployment
1	Product Training	Training Module Creation & Training Calendar	Product  Training of painters/team etc - Database & Modules update.  Evolve the Training Tracker/ Calendar and incorporating audit findings to review training status
			Contractor/ Painter Mapping – Coordination with dealers & contractors for billing & usage of ABG products
			On Site Training to Head Painters - for Painting service sites
2	Technical Support	Technical Inspection & Complaint Handling	Conduct product sampling at site based on the requirements
			Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites
			Timely issue of site warranty, conduct random checks at Painting services sites
			Manage the Customer Complaints by visting sites to thoroughly investigate and address it timely.
3	Focus Product Establishment	Trails & Implementation of new products	Coordination with Marketing team for trials of new products in ABG
			Audit report of the trials to be shared with the respectiveteams.
4	Reports	Trackers - Monthly & weekly basis	Report of the potential contractors/ painters in the area along with Contractor meets conducted
			Audit Reports shared with R&D team for feedback and trends in the market
			Customer Complaint Tracker
			Training tracker - to build effective utilization of the painter academy

Qualifications:

Minimum Experience Level:
6-9 Years

Report to:
Management Trainee