Job Description:

KRA's

• Design, Develop and Run IT Applications specific to cover the business processes with the use and application of technologies as appropriate & suitable for longer business plan and long term support(LTS).
• Liaison with the Business Heads, IT Infrastructure and Digital teams to design, develop IT applications that suit the business
• Evaluate applications to ensure fitment & completeness, adequacy of the same to meet business goals.
• Build and operate the applications by leveraging internal group resources and implementation partners. Should have the background of understanding, designing, solutioning, evaluation and implementation of m/c interfacing mobile & desktop solutions & applications.
• Leverage IT / Digital / Web / Mobile technologies to build, customize customer journeys and the business process around the same to create a differentiated value in the marketplace.
• Liaise and collaborate with business to ensure usage of the implemented applications to ensure stated business objectives are met.
• Develop and measure the KPI’s for development as well as support teams for the applications
• Evaluate and Leverage latest technologies in the area of application development, implementation and usage with a view to optimize Costs and delivering max. benefits to the business.
• Study and understand standards as recommended by industry bodies & used by other leading companies especially in the area IT applications Non-ERP and other business applications
• To Collaborate with the IT Services providers to ensure Operational Excellence during Implementation and Operations. The role would be responsible to for L3 calls for development, troubleshooting issues reported on ground by the front-end sales teams.

Qualifications:

Minimum Experience Level:
4-10 Years

Report to:
Assistant General Manager