Lead – SAP SD & CRM @ Rishra (Assistant Manager)

Designation: Assistant Manager
Updated: April 26, 2024
Location: West Bengal, India
Organization: Textiles

Job Description:

Job Purpose:

To ensure the organizational objectives and business benefits are achieved through -

  • Design and deliver IT solutions in SAP HANA Sales & Distribution – including  Sales Order processing, Manual and auto Pricing, Pricing routines, Delivery, Inventory integration, logistics , GST, SAP Country India version (Essential) etc
  • Functional inputs for development of BI/ Analytics dashboard in Sales and customer analytics 
  • Strong understanding in mapping Customer Journey mapping in a CRM system 
  • Managing MTO & MTS scenarios
  • SD data (Master/transactional) preparation and migration during implementation/Rollouts . Oversee data correctness on regular basis.
  • Design  application for mobility scenarios in SD business process 


  • Drive standard processes – manage change.
  • Build adequate controls and audit mechanisms into financial systems to restrict leakages and drive compliance. 
  • Deliver automatic pricing with workflow based price approval
  • Ensure high system availability. 
  • Ensuring data sanctity in the system 
  • To drive Change management through user training and support on continuous basis, especially considering the attrition of Business users.
  • Providing innovative solution of the business issues
  • Providing competitive advantages through optimisation of implemented processes, functionality enhancements in specialised areas and building a platform for  Analytics. 
  • Driving usage of new functionality
  • Driving applications and usage EBO retail outlets
  • Quantify benefits of related IT initiatives
  • Understands SAP Segregation of Duties in his area 
  • Integration with other modules like MM,FI,CO, QM etc
  • Customised solution development
  • Handling SAP Integration with Retail sales, POS  
  • Basic ABAP working knowledge and debugging knowledge
  • Deployment of IT for Warehouse, Logistics Execution, Transportation Management, RFID/ Barcode system


Accountability

Supporting Actions

Deployment of SAP and related solutions –

 

 

  • Develop innovative solution for business issues
  • Partner Maintenance and Project functions so that IT Projects are aligned to  functional goals.
  • Enhancement of existing SAP SD functionalities 
  • Clearly understand the overall/ business process requirements for current & future needs and map those business processes to application functionality.
  • Deliver projects within time & cost.  
  • Identify the risks involved in the projects (product. Functionality/ interface/ performance/ training) & plan for mitigation.
  • Deliver training for related solutions.
  • Interact with external vendors and system integrators to obtain best out of them and also facilitate their activities
  • Solutions on Tax and regulatory changes eg GST, eway bill/ eInvoicing 
  • Integration with Finance
  • Providing user friendly reporting solution to the users at various level in SD area
  • Support retail processes

Country India Processes

  • Work with business to understand tax process clearly
  • Support business in case of any issue
  • Implement any changes in taxes quickly

Uniformity of processes across businesses

  • To design the process so that they are uniform and yet do not compromise on the business specific requirements

Process Enhancement / optimization with a view on realizing business benefits

  • Establish the business requirements for current and future with a view to realizing business benefits.
  • To identify the functionalities / support applications or customizations that would help meet the aforesaid requirements
  • To identify the areas of present processes that falls short on its expectations or has scope for further improvements. To design and implement solutions for  such processes 

Business Application Implementation, Roll out and Support

  • To prepare a “migration” plan – where required and setting up of responsibilities from  IT Functions for each task involved.
  • To drive change management through user training and support
  • Constant interaction with business for application usage

 

People Management

  • Develop personal competencies and knowledge among vendor resources to deliver the required systems development and support needs.
  • To develop competencies and knowledge among identified Finance personnel from Business Function to monitor, track and realize the benefits of the rolled out processes.
  • Develop strong working relationships with respective users
  • Manage the attrition by creating a conducive & challenging environment.


  • BE & MBA with around 8-10 years of relevant experience with manufacturing Company (Textile Preferred)  
    • o   Primary: SAP-SD, CRM, Interface systems and BI Analytics 
    • o   Secondary: SAP COPA, Logistics, Warehouse, 
  • SAP Certification in SD module required, Good to have in SAP HANA 
  • 2-3 end-to-end SAP Implementation and solutioning experience in SAP SD module 
  • Responsible for supporting Sales team requirements of 3 Manufacturing units, 13 Sales teams,  
  • Open to travel to different locations as and when required and schedule requirement gathering workshops, training, User acceptance testing 
  • Able to work with External Consultants/ ABAP Developers/ Qlikview/ Power BI Developers, manage Change Requests and Effort estimate,
  • Exp in working in SAP CHARM/ Solution Manager, well versatile with ITSM process and maintaining internal SLA,    
  • Ability to work with SAP consultants on HANA Implementation project and lead his area, 
  • Experience in Building up Interface with Non SAP Modules, Specially using SAP HCPI
  • Knowledge of GST and it’s mapping in SAP including e-way bill and e-invoicing interface, 
  • Experience in Pricing
  • Experience in planning & Forcasting
  • Experience in Sales & Operation planning ( SNOP)
  • Trouble-shooting experience for solution /product issues.
  • Ability to guide customisation. Preparing functional Specification and end to end testing of Customisation.
  • Fair ABAP knowledge

Qualifications:
Bachelor Of Technology

Minimum Experience Level:
5-10 Years

Report to:
Senior Officer

 
Please ensure the completeness of application. Incomplete Application will not be accepted.