Work Exp- 3 to 5 yrs
Location- Bangalore
Education- MBA
Key Result Areas:-
Tapping Business potential for the Region
1.Footfall generation- Ensures execution of the footfall generation plan and monitors quality
2.Store business plan inputs
3.Competition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities.
4.Business development- Generate leads for RM in terms of business potential and scope for newer stores
Franchisee Management
1.Key relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc
2.Encouraging investment from franchisees
Merchandize Management
1.Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps
Store Operations
1.Monitor store opening timelines
2.Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance.
3.New Store opening- Responsible for recruitment and managing store opening checklist
4.SOP Compliance: Undertakes regular store audits and points out the gaps
5.Rectifies and maintains store standard
Understanding Consumer needs
1.Information Collection- Ensure compliance to the procedures and a high rate of registration.
2.Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores
3.Develop rapport with top customers (approx 20) of every store.
Team Management
1.Recruitment- Hire Store Manager under RM’s guidance
2.Store manager quarterly appraisal/ performance review
3.Motivate and engage the team at the stores
4.Sales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views
5.Spend Budget- Compliance monitoring, set monthly spends.
6.Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar
Manage the Brand Advertising Budget
1. Negotiate with media partners to create maximum value for money.
2.Have a robust process for tracking advertising spends and having a control system for ensure adherence to good corporate governance.
Team Management
1.Develop and nurture quality talent within the team.
2.Provide feedback on performance and coach to support their development.
3.Evaluate and reward people effectively and objectively.
