Engineer/ Sr Engineer/ Asst Manager - Customer Application Support Cell (CASC)- Civil - Bhuvneshwar at Aditya Birla Careers

Job Description:

Responsibility:

Promote white cement & its applications and new products amongst influencers like applicators architects builders developers etc. by way of creating Awareness through Technical Presentation Sampling & Demonstration & demand generation activities and undertake Job application through applicators so as to ensure quality in the applications.


Accountabilities:

1.      Customer service

Customer service by providing effective customer care to enhance customer loyalty & satisfaction.

2.      Demand generation

Organising & conducting demand generation activities like; architects, builders, painters, contractors meet, trade exhibition, customer awareness camp, counter meet etc.

3.      Attending Customer Quality Complaints

To resolve complaints promptly & to the best of customer satisfaction in order to develop long term relationship with the customer.

4.      Customer Relationship Management (CRM)

CRM & appraising the management regarding competitor’s activities.

5.      Training & Development

Organising & conducting training sessions for white cement applications & new product.

 



Infrastructure & Welfare:


Qualifications:
B. E. / B. Tech - Civil 3 years Experience
Diploma in Civil with 5+ years Experience


Minimum Experience Level:
3 - 5 Years


Report to:
State Head


 
Please ensure the completeness of application. Incomplete Application will not be accepted.
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