Engineer/ Sr Engineer/ Asst Manager - Customer Application Support Cell (CASC)- Civil - Bhuvneshwar at Aditya Birla Careers

Job Description:


Promote white cement & its applications and new products amongst influencers like applicators architects builders developers etc. by way of creating Awareness through Technical Presentation Sampling & Demonstration & demand generation activities and undertake Job application through applicators so as to ensure quality in the applications.


1.      Customer service

Customer service by providing effective customer care to enhance customer loyalty & satisfaction.

2.      Demand generation

Organising & conducting demand generation activities like; architects, builders, painters, contractors meet, trade exhibition, customer awareness camp, counter meet etc.

3.      Attending Customer Quality Complaints

To resolve complaints promptly & to the best of customer satisfaction in order to develop long term relationship with the customer.

4.      Customer Relationship Management (CRM)

CRM & appraising the management regarding competitor’s activities.

5.      Training & Development

Organising & conducting training sessions for white cement applications & new product.


Infrastructure & Welfare:

B. E. / B. Tech - Civil 3 years Experience
Diploma in Civil with 5+ years Experience

Minimum Experience Level:
3 - 5 Years

Report to:
State Head

Please ensure the completeness of application. Incomplete Application will not be accepted.